FAQ's

Is "XML Sitemap Plus Generator & Splitter" compatible with new released Magento security patch SUPEE-6788

Yes, it is already compatible with Magento security patch SUPEE-6788 and no modifications are needed in the extension.

I made the payment but didn't received the 'download link' yet. Why?

It can take few minutes to 24 hours for us to verify your order and make the 'download link' available to you. As soon as our team verifies your order, we will email the download link to you and also make the download link available to you in the 'Downloadable Products" section under 'My account'. If it's more than 24 hours and you haven't received the download link, please email us at magento@cueblocks.com

What is "XML sitemap"?

The XML Sitemaps protocol allows you to inform search engines about URLs on your store that are available for crawling. It allows you to include additional information about each URL: when it was last updated, how often it changes, and how important it is in relation to other URLs in the site. This allows search engines to crawl the site more intelligently.

What is "Change frequency"?

This value indicates how frequently the content at a particular URL is likely to change.

What is "Last Modified"?

The time the URL was last modified. This information allows crawlers to avoid re-crawling documents that haven't changed. You can let the generator set this field from your server's response headers or to specify your own date and time.

What is "Priority"?

This indicates priority of your pages relative to all the other pages on the site to Search Engines. Assigning a high priority to all the pages will not help your site's search ranking. The valid range is from 0.0 to 1.0, with 1.0 being the most important.

What is the ideal time to set for Generating/Updating the Sitemap?

If you have a large store, then please select a time when your store sees lower traffic (for example 03:00:00). Sitemap generation process consumes bandwidth and can result in server overload or slow speed, if your server gets overwhelmed. You must consult your server administrator for server resource availability and the best time for auto-generation of XML Sitemaps.

There are so many configuration options. Do I need to change them all?

No, only if you want to. We have set default values in a way that it fulfills most of your store's XML Sitemap requirements.

Which Magento versions does your extension support?

Community :: 1.4, 1.5, 1.6, 1.7, 1.8, 1.9.x
Enterprise :: 1.10, 1.11, 1.12, 1.13, 1.14.x

Which edition does your extension support?

We have successfully tested this extension on both Magento Community & Enterprise Edition.

Can the sitemap be generated via command line?

For M1 Installation
Yes, you need to login into the server via SSH and generate a sitemap by executing the commands from the shell, given below:

1) php Generatesmplus.php -generate all
This command regenerates all saved sitemaps according to the latest saved setting in the sitemap configuration.

2) php Generatesmplus.php -generate id
This command regenerates a particular sitemap (only one ID at a time; comma separated IDs are not allowed) according to the latest saved settings in the sitemap configuration.

For M2 Installation
Commands are as below:

1) php bin/magento sitemapPlus:generate
This command regenerates all saved sitemaps according to the latest saved setting in the sitemap configuration.

2) php bin/magento sitemapPlus:generate Sitemap_ID1 Sitemap_ID2
This command regenerates a particular sitemap (only one ID at a time; comma separated IDs are not allowed) according to the latest saved settings in the sitemap configuration

Should I generate Compressed (sitemap.xml.gz) or Uncompressed (sitemap.xml) files?

The "sitemap.xml.gz" is nothing but compressed version of the "sitemap.xml" file. It has the same content, but is significantly smaller than the other one. If you have limited bandwidth go for compressed XML sitemap; but if you don't have a server limitation, go for Uncompressed XML sitemap.

Does the ping function ensure that my updated Sitemap will be indexed by Search Engines?

We automatically ping search engines to index your XML sitemap(s) each time it's generated or updated. However, this doesn't ensure indexing. We strongly recommend that you submit/update the index sitemap to Google & Bing Webmaster Account.

How will I know if my store's Sitemap.xml files are being automatically updated?

Each time the sitemap is generated, we email an information summary of sitemap generation attempt to the specified email Id(s).

How can I stop receiving email summary when Sitemap updates?

If you go to Extension configuration and remove your email address from Cron Job settings on the extension configuration page, you will stop receiving XML sitemap summaries in your inbox.

Can all Search Engines follow the Image XML generated by your extension?

No. As of now, only Google gives you the facility to include image URLs in your XML Sitemap. Search Engine crawlers like Bing & Ask are most likely ignore these image URLs from your XML sitemap and crawl the images traditionally.

Is it possible to only generate a sitemap with canonical product URLs?

Yes, we have setting in the extension configuration to include canonical product URLs only instead of URL's containing category path.

Which sitemap is regenerated when cron job is triggered?

All saved Sitemaps will be regenerated (according to the latest saved settings in the sitemap configuration) whenever the cron job is triggered.

I run multiple stores using same Magento installation. How can I generate XML Sitemap(s) for specific store(s)?

Will this extension create the url re-writes for the sitemaps?

Yes, the extension generates link using url re-writes settings.

Can we create sitemaps at separate store views levels?

Yes, it is possible.

How long does it take to create the sitemaps?

It depends on the number of products/categories and server configuration. However, it has been tested for almost 200k products (under high performance server) and it takes a few seconds only to generate site maps.

Does It manage “Out of Stock” product?

Yes, the extension is able to generate separate sitemap files with out of stock products.

Does It generate a sitemap for images as well?

Yes, the extension can manage product images link and it will add it to the product sitemap.

Will the image Sitemaps generated work in Bing?

No, the image sitemaps are not supported by Bing and will not work for the search engine.

Can the Image Sitemaps generated be submitted in Bing?

Yes, the Image Sitemap feature generates both Regular and Image Sitemaps which are both valid for Google and Bing Webmasters. Bing Webmasters ignores the image tags but validates the regular ones generated by the Image Sitemap feature.

In short, the image tags will not harm the image sitemaps in Bing Webmasters tool but will also not be accounted by the yahoo search engine.

We have multiple Webstores operating from the same installation. Will purchasing one extension will cover all stores?

Yes, purchasing a single extension will work for all your stores.

Is there any installation instruction/guide?

Yes, a pdf with complete installation instruction is provided along with the extension package.

Is an extension demo available?

No.

Will the extension work with the Enterprise?

Yes, the extension works with the enterprise.

Does it work for multi-stores/multi-websites?

Yes, the extension works for multi-stores/multi-websites.

I run multiple stores using the same Magento installation. How can I generate robots file for specific store(s)?

You need to choose, the specific store from the window before generating the robots.txt file.

Where can I find this extension in the Admin after I installed it?

You can find the extension in the top menu by following this path - CueBlocks -> Robots and System -> Configuration -> CueBlocks -> Robots.txt. The system configuration is only visible for the website and the store level.

Can I downlaod an installation/instruction guide?

Yes, you can download the installation guide from "My Downloadable" section.

Is there any demo version available for this extension?

No, currently there is no demo available for this extension.

Where will I find this extension, once I have installed it from the Connect Manager?

Once the extension is installed, you can find the extension on the top menu under the following path: CueBlocks> Extensions Status Manager.

On Which Magento versions can the extension run?

Please see the 'Compatible with' section on Magento connect or on our store.

Can I disable this extension?

No, this extension can never be disabled by the admin from the backend. However, you can deactivate it directly from the extension’s activation file in the directory 'app/etc/modules'.

Does the extension gets uninstalled from the Magento once it is disabled?

No, the extension will not be uninstalled. Disabling means the extension's active status in the file present at the location 'app/etc/modules' is changed. But the extension will still exist in the system.

What do you mean by 'Code Pool' referred here in the extension?

Magento by default has two code pools for the extensions named 'local' and 'community'. Local codepool is used to store custom created extensions while community is used to store extensions built by a third party vendor like CueBlocks.

What does the 'Version' column represents?

Version shows the current version of the particular extension installed on the Magento. It will always show the installed version of the extension.

What is the purpose of column 'Dependent On' here?

This column shows a list of extensions on which a particular extension depends for its operations or functionality, i.e. if you have an extension A which depends on the functionality of extension B, then B will be listed under this column.

Does this extension work for the Enterprise edition?

Yes, the Extended category product sorter extension works with the Enterprise edition.

How does the best seller sorting work?

The list of best selling products from “Reports” ( Reports > Products > Bestsellers) is evaluated and updated with revised statistics every night around 2AM via cron.

Is There Any Demo Version Available For This Extension?

No

Does the software include an installation guide?

Yes, a very detailed guide is included and can be found in 'My Account'.

Is there any demo version available for this extension?

No, there is no demo version available for this extension.

What are the product types for which CSV is generated?

CSV is generated for New Products, Disabled Products and Out of Stock Products.

What information does the CSV report actually include?

It includes all the necessary information about the different product types, as mentioned below:

New Product: SKU, Quantity, Name, Status, Visibility and Product URL.
Disabled Product: SKU, Quantity, Name, Visibility and Product URL.
Out of Stock Product: SKU, Name, Status, Visibility and Product URL.

Can a user set the particular time period to generate CSV for different product types?

Yes, the user can select the dates from the provided calendar, available under extension settings, and generate CSV for a specified time period.

How frequently can a CSV report be generated?

There is a setting in the extension settings to set its frequency in order to receive a report Daily, Weekly or Monthly. Also, the user can set the specific report generation time.

Is there a way to generate report instantly instead of waiting for them to be generated at the scheduled time?

This extension offers a great feature “Get email report now” to generate CSV report instantly.

How does a user receive the CSV file?

The user receives a link for the report in an email, while the file is being saved on server.

Can a user set up multiple email addresses to receive CSV reports?

Yes, the site admin can enter multiple email addresses (one email address per line) in the field: “Email Report Recipient”.